Is eClinicalWorks EHR Right for You? Pricing & Features 2021

Mark Fauver
4 min readFeb 18, 2021

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eclinicalworks emr software

eClinicalWorks is a healthcare IT service provider founded in 1999 with a straightforward goal; to rid practices of paper and make every connection providers need — to pharmacies, labs, and supply chains.

While their initial goal was merely to digitalize the infrastructure of healthcare practices, they’ve become so much more now. In this article, we’ll talk about everything you need to know about eClinicalWorks, their pricing, features, benefits, and even technical details.

What we’ll talk about in this article:

  • What is eClinicalWorks EHR?
  • eClinicalWorks EHR Benefits and Features
  • eClinicalWorks Cost and Pricing
  • eClinicalWorks EHR User Reviews
  • Technical Details
  • Customer Support
  • Popular eClinicalWorks EHR Alternatives

What is eClinicalWorks EHR?

eClinicalWorks EHR is a strategically designed platform that enables users to store confidential patient information and optimize workflows with ease. This tool’s aim is aligned perfectly with the mission of eClinicalWorks; to redefine what is possible — and expected — in healthcare IT.

eClinicalWorks EMR software facilitates more than 80,000+ hospitals and healthcare practices all across the world. They also provide specialty-specific services for more than 50+ medical specialties. Also, they’re also known to come up with some of the most innovative features, such as their virtual assistant named ‘Eva’ and Healow, their telehealth solution.

So how does eClinicalWorks EMR help you focus on your patients?

Simple, eClinicalWorks EMR provides a range of specialty-specific services that boosts staff efficiency and reduces human errors. Whether you run a small business or a full-scale hospital, eClinicalWorks EHR software is a scalable, flexible, and customizable solution that focuses on your long-term growth.

The list of unique benefits that eClinicalWorks EMR offers don’t end there. It merely begins. Like other medical software, eClinicalWorks EMR software also offers simplified medical charting and documentation to eliminate the need for hand-written patient notes completely.

Healthcare practices use eClinicalWorks EMR to streamline workflows, increase revenue, and improve patient interaction.

eClinicalWorks EHR Benefits and Features

eClinicalWorks EHR offers specialty-specific services for many medical specialties that include, but are not limited to, psychiatry, family practice, pain management, urgent care, orthopedic, physical therapy, surgery, neurology, and podiatry.

Here are some of the top features that eClinicalWorks EHR offers you:

  • Patient Engagement
  • Patient Scheduling
  • Eva — Virtual Assistant
  • eRX w/ EPCS
  • Telemedicine
  • Interoperability
  • eFax
  • Customizable Medical Forms
  • Clinical Workflow Automation
  • Direct Messaging between patients/physicians
  • Reimbursement Management
  • Automated Appointment Reminders

One of the most frequently asked questions about eClinicalWorks EMR is, “Does eClinicalWorks charge any hidden implementation fees?”

In a word, the answer’s ‘no.’ eClinicalWorks EMR doesn’t charge users a dime for implementation. They offer various pricing tiers that include custom template building guidelines, 1-on-1 training manuals, and a 1-hour starting call.

Also Read: Avoid these 9 hidden costs when implementing an EHR Software.

Other Services by eClinicalWorks EHR

eClinicalWorks EHR also offers an integrated suite of services that include:

  • Practice Management (PM)
  • Telehealth
  • Revenue Cycle Management (RCM)
  • Medical Billing
  • Mobile EHR App
  • Patient Portal

eClinicalWorks EHR Pricing

The cost of eClinicalWorks EHR is $449/month per provider. They also offer their full suite of services at $599/month per provider. Although they don’t offer a trial version, you can get a free of charge demo from Software Finder.

eClinicalWorks EHR User Reviews

In order to help you understand the creative EHR software better, we’ve compiled a list of pros and cons for eClinicalWorks based on their user reviews and feedback from Software Finder.

Pros

  • Quick access to patient information 24/7 with its nine data centers placed all over the world.
  • Offers in-built eFax capabilities free of charge with eClinicalWorks PM.
  • Free and easy conversion packages.

Cons

  • The reporting feature is somewhat complex.

Here are some of the top-user reviews of eClinicalWorks EMR software that you might like:

  • I love so many features that eClinicalWorks offers. From its billing tools to posting ERAs, everything is so simple and easy. Charting is also very simple and amazing. — Phoebe W.
  • It is a great software that offers easy solutions to many tricky problems. It makes communication easy. I love it. — Nichole A.
  • Easy to use and is convenient for me. I really like this software as it helps in making my job easier. Cristina B.

Technical Details

eClinicalWorks EHR supports the following devices:

  • Web-Based, SaaS

eClinicalWorks EHR deployment:

  • Cloud-Based Hosting

eClinicalWorks EHR languages supported:

  • English

eClinicalWorks EHR Pricing Model

  • Monthly Subscription

eClinicalWorks customer types:

  • Small Practices
  • Medical Practices
  • Large Practices

Training:

  • Dedicated Implementation Specialist
  • Customer Training
  • Live Video Conferences
  • 1-on-1 Training

Customer Support

eClinicalWorks EHR is highly user-centric when it comes to medical software. That’s why their customer support includes:

  • 24/7 (Live Representative)

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Mark Fauver

Working as a marketing consultant in the healthcare industry. Occasionally write and consult for industry related projects